The timeline for your order is determined by your delivery address. Please check the information below to understand which timeframe applies to you.

The Core Distinction: Your Address Determines Everything

All timeframes mentioned in this policy refer to working days, not calendar days. Your location dictates which of the two scenarios below will apply to your shipment.

Scenario A: Standard Destinations (48-Hour Dispatch)

For most destinations, CONSECUTIVTE completes the preparation of your order within 48 hours. This covers the steps from verification to packaging, after which your package is handed off to the carrier.

Scenario B: Extended Timeline Destinations (3-7 Day Processing + 14-30 Day Transit)

If your delivery address is among the specific locations listed in the next section, a different set of timelines applies. In these cases, the preparation phase at our facility takes between 3 and 7 working days. Following dispatch, the carrier’s in-transit phase generally lasts between 14 and 30 working days.

Full List of Extended Timeline Destinations

The extended processing window of 3 to 7 working days and the shipping window of 14 to 30 working days apply exclusively to orders being delivered to the following locations:

Ascension (English), Pitcairn Islands, Brazil, Israel, Japan, Chile, Mexico, Ukraine, Estonia, Latvia, India, Moldova, Thailand, Iceland, Singapore, Kazakhstan, Peru, Costa Rica, Bulgaria, South Korea, Colombia, Sri Lanka, Malta, Argentina, Cyprus, Indonesia, Malaysia, Lebanon, Armenia, Qatar, Reunion, Albania, Azerbaijan, Philippines, Bahrain, Jamaica, Brunei, Vietnam, Bangladesh, Cambodia, Barbados, Turkmenistan, Bhutan, Cape Verde, French Guiana, Greenland, Andorra, Tajikistan, Mongolia, Panama, Palestine, Guatemala, Nepal, Laos, Suriname, Vanuatu, San Marino, Nauru Lu, Congo, Mariana Islands, Western Samoa, Kiribati, Solomon Islands, Christmas Island, St. Helena, Western Sahara, Eritrea, Tuvalu, St. Christopher and Nevis, East Timor, Comoros, East Samoa (United States), Anguilla (English), Aruba, Bermuda (English), Cayman Islands (English), Cocos Island, Cork Islands (New), Dominica, Faroe Islands (Dan), French Polynesia, Gibraltar (English), Melon Drop Island (French), Marshall Islands, Martinique (French), Montserrat (English), Netherlands Antilles, New Caledonia (French), Norfolk Island (Australia), Puerto Rico (United States), St. Pierre and Miquelon, St. Vincent (English), Bahamas, Turks and Caicos Islands (United Kingdom), United Arab Emirates, Virgin Islands (British), Virgin Islands (United States), Valis and Fujia Islands (French), Pitcairn Islands.

Factors That Can Add Extra Time

Occasionally, events beyond our direct control can influence the final delivery date. These include:

• Public holidays
• The specific destination country
• Severe weather conditions
• The operational pace of international couriers

Cancellation Cutoff

If you need to cancel, you must do so before the order enters the delivery phase and within the cancellation window specified on our website. Please review the site’s terms to ensure your request falls within the allowed timeframe.